Last Updated: [12/21/2025]
High Tide Pools & Spas (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, or communicate with us, including via SMS messaging.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
We may collect personal information in the following ways:
This information is collected when you:
When you visit our website, we may automatically collect:
We may use cookies or analytics tools (such as Google Analytics) to improve website performance and user experience.
We use your information to:
We do not sell or rent your personal information.
By providing your phone number, you consent to receive SMS messages from High Tide Pools & Spas for transactional and service-related purposes, including but not limited to:
Consent is obtained when you:
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us at info@cincyhightide.com.
No marketing or promotional SMS messages are sent without proper consent.
We may share information only with trusted third parties that help us operate our business, such as:
These providers are required to keep your information secure and confidential.
We may also disclose information if required by law or to protect our legal rights.
Our website may use cookies to:
You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.
We take reasonable administrative, technical, and physical measures to protect your personal information. While no system is 100% secure, we work diligently to safeguard your data against unauthorized access, disclosure, or misuse.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to remove it.
You may:
To exercise these rights, contact us at info@cincyhightide.com.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy or our data practices, please contact:
High Tide Pools & Spas
info@cincyhightide.com
